Casa Lucy - Puerto Natales
From the salt-crusted desert skies of Atacama to the icy winds of Patagonia, Chile unfolds like a living painting. Each sunrise over Torres del Paine, each sip of valley-grown wine, each vibrant mural in ValparaĂso tells a story. Here, you’ll hike, taste, and dream. Cities hum with rhythm, nature roars with majesty. This isn’t just a vacation—it’s a journey through the soul of South America. Book your Chilean adventure today and write your own unforgettable chapter.
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Casa Lucy
Puerto Natales Miraflores 969
No. of rooms
6
WiFi
Rooms for singles
We speak
ES
9.4/10
No. of rooms
6
WiFi
Rooms for singles
We speak
ES
9.4/10
Lucy offers family-run accommodation and simple décor in central Puerto Natales, only 4 blocks from the city centre. Guests can book trips to Torres del Paine and enjoy free Wi-Fi.
Casa Lucy has bright rooms with private bathrooms. They are styled with pastel colours and have parquet floors. A full continental breakfast with eggs, cheese, regional jams and breads can be enjoyed daily in the living room.
Teniente Julio Gallardo Airport is 9 km away from Lucy.
The hotel day starts from hour 12:00 and ends at 10:00.
Payments with Credit Card can only be in local currency (CLP). Payment in USD are only possible in cash.
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Based on local tax laws,Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Managed by a private host
Double Room. This room features a double bed and a private bathroom. ;
Classic Twin Room. This room comes with 2 single beds and a private bathroom. ;
Basic Double Room. The double room includes a private bathroom fitted with a bath, a shower and a hairdryer. The double room offers a wardrobe, parquet floors, heating, a flat-screen TV, as well as garden views. The unit has 1 bed. ;
Family Room. The unit has 3 beds.
Property is cleaned by professional cleaning companies
Cashless payment available
Physical distancing in dining areas
Non-smoking rooms
Screens or physical barriers placed between staff and guests in appropriate areas
Delivered food is securely covered
WiFi
WiFi available in all areas
Family rooms
Guest accommodation sealed after cleaning
Shared stationery such as printed menus, magazines, pens, and paper removed
Non-smoking throughout
Guest accommodation is disinfected between stays
Physical distancing rules followed
Thermometers for guests provided by property
Luggage storage
Tour desk
First aid kit available
Free WiFi
Heating
Internet services
CCTV in common areas
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Food can be delivered to guest accommodation
Key access
Process in place to check health of guests
Breakfast takeaway containers
Guests have the option to cancel any cleaning services for their accommodation during their stay
Hand sanitizer in guest accommodation and key areas
Contactless check-in/check-out
Linens, towels and laundry washed in accordance with local authority guidelines
Face masks for guests available
Invoice provided
Use of cleaning chemicals that are effective against Coronavirus
All plates, cutlery, glasses and other tableware have been sanitized
Shared lounge/TV area
